Synechron · Altares
Role
Lead Product Designer
Year
2021
Scope
Enterprise SaaS · KYC & Compliance
Overview
Altares wanted to modernise indueD, a due-diligence platform used by compliance teams. I helped rethink the end-to-end experience, simplifying a complex interface and creating a clearer foundation for future development.
More details
The platform had been built primarily around functionality, resulting in a dense interface, inconsistent patterns and limited understanding of what users needed. I interviewed five users, audited the experience and ran heuristic and competitor analysis to identify the highest-value journeys.
Within four weeks, I translated the research into a new information architecture, visual language and high-fidelity experience, simplifying portfolio management, global search, filtering and interaction patterns.
Testing showed the redesign was easier to understand and navigate, with a strong preference for the new visual direction, and it gave Altares a foundation for future product development.
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